Frequently Asked Questions

Please ask in our Discord's community support channel or create a ticket for one of our Staff members to review if your solution is not listed here.

"Welp! You need to be a member of this community discord to join this server!"

Just go back to the #select-game channel and deselect the game button that is giving you issues, then reselect it to give yourself the role back.

If that doesn't work, open a ticket!

Be careful -- you might've never selected the role to begin with!

RedM | Loading Screen does not load, no matter how long you wait?

This issue is well documented but has not been resolved. Advice here may help reduce how often this occurs but is NOT promised to eliminate it.

You may have TeamSpeak open but DO NOT connect to the GoldRush Teamspeak server until prompted to do so. The prompt to connect will occur AFTER you select your character.

If the above is not enough, try the steps below (in order of how extreme they are):

a. Stop any screen capture/recording applications until after connected to the server and Teamspeak.

b. Open Task Manager and end any task called "Runtime Broker" (run our custom script to do this for you automatically).

c. Click the following to see an instructional video on how to clear your cache.

d. Reboot your computer!

RedM and FiveM | I am hearing voices of people I shouldn't be.

While in-game:

Esc > Settings > Audio > Voice Chat Enabled: Off

Frequently Asked Questions

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